Shipping policy

Shipping Policy

At SofterH2O, we aim to deliver your orders efficiently and securely. Below are our shipping details:

  1. Shipping Partners

    • We ship via Shiprocket, partnering with trusted couriers like Blue Dart and Delhivery for reliable delivery.

  2. Shipping Timelines

    • Standard Shipping: Estimated delivery within 5-7 business days.

    • Express Shipping: Faster delivery within 2-4 business days (availability depends on location).

    • Shipping times may vary based on location and courier partner schedules.

  3. Tracking Information

    • Once your order is shipped, tracking details will be emailed to your registered email ID.

    • Customers can track their orders using the provided tracking link.

  4. Shipping Fees

    • Shipping costs depend on the selected shipping method and location. The exact fee is displayed at checkout.

  5. Delivery Issues

    • If your package is delayed or lost, please contact our support team for assistance.

    • We are not responsible for delays caused by unforeseen circumstances such as weather, lockdowns, or courier issues.

For any shipping-related inquiries, please reach out to our customer support team.

Â